How to Order Custom Apparel & Corporate Uniforms
Our orders are quotation-based — there’s no online checkout. Tell us what you need, receive your quotation, confirm your order, approve the artwork, and we’ll move it into production.
We aim to respond to quotation requests within 1 business day. See production & delivery timelines below.
A Simple Process for Your Custom Apparel Order
Tell us what you need — apparel type, quantity, branding and deadline — and we’ll recommend the right option. Here’s what happens from enquiry to delivery; see exact production timelines below.
Tell Us What You Need
Share your apparel type, quantity, and logo or artwork, and we’ll help you select suitable products and customisation options. Not sure what you need? Just tell us your requirements and we’ll recommend suitable options.
Receive Your Quotation
We review your requirements and prepare a quotation based on your selected apparel, quantity and branding requirements. Formal quotations are available for company procurement.
Confirm Your Order & Pay Deposit
Once you’re satisfied with the quotation, confirm your order with us. We’ll finalise the product, quantity, sizes, colours, branding and delivery details. Purchase orders and procurement documentation can be processed at this stage. A 50% deposit secures your production slot, with the balance due before delivery.
Review & Approve Your Artwork
We’ll prepare a basic digital mockup at no additional charge for your review — logo placement, position, size, colour and overall appearance. Production begins only after the artwork has been approved.
Production, Quality Check & Delivery
Once approved, your order moves into production. Completed apparel is quality-checked, packed and delivered nationwide across Malaysia.
Before You Confirm
A 50% deposit confirms your production slot. Artwork and specifications are reviewed together and must be approved before production — once approved, changes can’t be made. The remaining balance is due before delivery.
What Are You Ordering?
What Do I Need to Start a Quote?
Send us whatever you already know. If you’re unsure about any of these, our team can recommend suitable options.
Required to Start
| Requirement | Example |
|---|---|
| Apparel | Polo shirt |
| Quantity | 100 pcs |
| Delivery location | e.g. Kuala Lumpur |
Helpful for a Faster, More Accurate Quote
| Requirement | Example |
|---|---|
| Colour | Navy |
| Branding | Embroidered logo |
| Logo position | Left chest |
| Artwork | AI / PDF / PNG |
| Required date | e.g. 30 October |
| Budget range (optional) | e.g. RM X–Y per piece |
Don’t have your artwork ready? Send us your existing logo, reference image or other available artwork. Vector files (AI, EPS, PDF, SVG) are preferred, but high-resolution PNG or JPG (at least 300 DPI) works too. We check supplied artwork for production suitability and will flag any issue before production proceeds — logo redesign, graphic design, vectorisation and complex artwork preparation are not included. Embroidery digitising is included with some orders; otherwise a separate charge applies, confirmed in your quotation.
What Is the Minimum Order Quantity?
Our MOQ depends on whether you choose ready-made apparel or custom-made garments.
Ready-Made Apparel
MOQ: from 30 pcs per design
Choose from our available ready-made apparel and customise it with suitable printing, embroidery or other branding options. Mixed sizes are accepted per design at no extra cost. Exact minimum confirmed in your quotation.
Custom-Made Apparel
MOQ: from 100 pcs per design
Custom-made garments are produced specifically according to your requirements, including garment specifications, fabric, colours, construction and other custom details.
Not sure which option is right for you? Tell us what you’re looking for and we’ll help you determine whether ready-made or custom-made apparel is more suitable for your project.
How Much Does Custom Apparel Cost?
Custom apparel pricing depends on more than the garment itself — there’s no single fixed price, since cost depends on the product, quantity, garment colour, sizes, customisation method, print or embroidery requirements, artwork requirements and delivery location.
Get a per-piece price for your exact spec — tell us the garment, quantity and printing method and we’ll quote it directly.
Illustrative example only: a 100-piece embroidered polo shirt order may typically fall around RM20–RM35 per piece, depending on garment, logo and specifications — share your exact spec and we’ll confirm the number.
Order Volume Guide
| Order Size | Best Suited For |
|---|---|
| 30–49 pcs | Small teams and startups |
| 50–99 pcs | SMEs and departments |
| 100–499 pcs | Corporate orders and events |
| 500+ pcs | Large campaigns and franchises |
Final pricing depends on the product, quantity, garment colour, sizes, customisation method, print or embroidery requirements, artwork requirements and delivery location. Formal quotations and purchase order acceptance are available for company buyers.
Printing & Embroidery
You don’t need to know the technical details before contacting us — we’ll recommend a suitable method based on your apparel, artwork, quantity and intended use.
Screen Printing
Suitable for many bulk apparel orders and solid-colour designs. Often economical for larger quantities.
Cost-effective for higher quantities
Heat Transfer Printing (DTF)
Suitable for detailed and full-colour designs. Good for small to mid-size runs.
Excellent colour and design detail
Embroidery
A popular choice for corporate polos, shirts and uniforms. Durable, premium finish.
Professional raised finish
Sublimation
Commonly used for sportswear and full-colour applications. Best for all-over, edge-to-edge colour.
Suitable for all-over colour printing
Still not sure which method suits your artwork? Our team can recommend the most suitable and cost-effective option based on your product, quantity and design.
How Long Will It Take, and What Does Delivery Cost?
This is the definitive timeline for a standard order, always confirmed exactly in your quotation. Delivery transit time is additional and depends on your destination.
Artwork & Sample Approval
Order Confirmed → Artwork Prepared → Artwork Approved → Production
We’ll walk through the mockup together before anything is locked in, so there are no surprises.
Digital mockup: Basic mockup at no additional charge, prepared after order confirmation and deposit — review logo placement, artwork and overall appearance.
Physical samples (optional): Available before you confirm a bulk order. Fee applies, timing confirmed in your quotation, customer pays shipping.
Fully deductible: Sample fee is fully deducted from your final bulk order. Sample shipping is not credited.
Your final approval is the production checkpoint: please check the artwork, colours, logo placement, sizes and other specifications carefully — changes can’t be made after final approval.
Quality checked before dispatch: Orders undergo quality checks before delivery; the inspection process may vary by product and production method. If something isn’t right on arrival, contact us within 5 working days of delivery — we’ll assess the issue and arrange a reprint, replacement or repair of the affected pieces, or another suitable resolution depending on the issue.
Cancellations & amendments: Changes to quantity, specifications or artwork can be made any time before you approve the final artwork and jobsheet. Once your deposit is paid, it confirms your production slot and is non-refundable if the order is cancelled after confirmation.
What Happens After I Confirm My Order?
Once your order and payment requirements are confirmed, we’ll prepare your digital artwork mockup for review. Production begins after the artwork and final specifications have been approved. Your completed order is then quality-checked, packed and delivered to the confirmed address.
Payment Methods & Terms
What we accept, and when payment is due.
Not a Standard First-Time Order?
Ordering for a Company or Organisation?
We understand that B2B apparel orders often require more than simply choosing a product.
Formal Quotations & Purchase Orders
Formal quotations and purchase order acceptance are available for company procurement. TshirtPrint2u operates under Wescott Trading, SSM Reg. No. 201703332019, with a registered business address in Kuala Lumpur — office visits are by appointment only — view on Google Maps.
Need the Same Uniforms or Corporate Apparel Again?
Repeat orders are easier when your product specifications and approved artwork have already been established.
For eligible repeat orders, we can reference your existing:
Repeat orders skip the groundwork — just provide your updated quantity, size breakdown and delivery requirement:
Artwork is re-confirmed rather than re-approved from scratch — unless the garment, artwork, colours or specifications have changed. We’ll review your previous order details to help you proceed.
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Frequently Asked Questions
Ready-made apparel: from 30 pcs per design. Custom-made apparel: from 100 pcs per design. The exact minimum depends on the garment, customisation method and design, and is confirmed in your quotation.
Cost depends on the garment, order quantity, printing method, number of print locations, and artwork colours and complexity. As a guide, a 100-piece embroidered polo order typically runs around RM20–RM35 per piece. Larger quantities and simpler prints lower the per-piece cost — share your product, quantity and design with us for an exact quotation.
Yes. The artwork and final specifications must be approved before production begins.
No. Once the artwork has been approved and the jobsheet has been confirmed, no further changes can be made. Please ensure all artwork details are correct before confirming the jobsheet.
Yes. Formal quotations and purchase order acceptance are available for company procurement.
We deliver to Peninsular Malaysia, Sabah, Sarawak and Labuan. Delivery is free for invoices above RM1,000; otherwise it’s calculated by weight, confirmed in your quotation. Standard production takes around 7–15 working days for ready-made apparel or 20–30 working days for custom-made apparel, from required artwork approval and deposit or payment confirmation.
A 50% non-refundable deposit confirms your order and secures your production slot, with the balance due before delivery. We accept bank transfer, online banking, or cash, and all quotations are issued in Malaysian Ringgit (RM).
Yes — for eligible repeat orders, we can reference your existing garment specifications, approved artwork, logo placement, customisation method and colour requirements. Just provide your updated quantity, size breakdown and delivery requirement, and we’ll review your previous order details to help you proceed. Artwork is re-confirmed rather than re-approved from scratch, unless the garment, artwork, colours or specifications have changed.
Ready to Start Your Order?
Tell us what you need and we’ll help you select the right apparel, branding method and specifications for your project.