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Samples Policy

Request Physical Garment Samples

Choosing the right garment for your team starts with understanding its fabric, fit, construction and appearance. Contact TshirtPrint2u to enquire about physical garment samples for your bulk T-shirt, uniform or apparel order. Plain, unprinted samples can be requested before bulk-order confirmation, and printed samples after it. Both carry an additional fee.

Sample pricing, availability, delivery charges and applicable conditions will be confirmed before processing.

Embroidered polo shirt product photography from the TshirtPrint2u catalogue

See and Evaluate Your Garment First

A physical sample lets you assess a garment in person. Not every product or customisation option is available for sampling, so we confirm what can be supplied for your selection.

Fabric and Construction

Inspect the garment’s material, stitching, construction and other visible characteristics.

Size and Fit

Evaluate the available sample size and compare it with your team’s requirements.

Colour and Appearance

Review the physical garment colour and appearance, recognising that screen displays and lighting can affect colour perception.

Customisation Suitability

Discuss whether the selected garment is suitable for the intended printing or embroidery method.

Understand Our Sample Policy

The essentials in four points. Full details are in Sample Costs and Payment and Important Sample Conditions.

Paid Physical Samples

Samples are purchased at the applicable price. They are not automatically free.

Wholesale-Based Pricing

Sample pricing is based on the applicable wholesale garment price. The final price is confirmed for your selected product.

Plain Before, Printed After Confirmation

Plain, unprinted samples can be requested before bulk-order confirmation, in original packaging. Printed samples can be requested after bulk-order confirmation. Both carry an additional fee.

Sample Fee Deduction

The sample fee is deducted in full from your final bulk order. Sample shipping is not credited.

What Type of Sample Do You Need?

The suitable sample depends on the product you select, what is available, and the arrangement we confirm with you. Every type uses the same enquiry route below.

Plain Garment Sample

A physical garment without project-specific printing or embroidery, supplied in original packaging. Can be requested before bulk-order confirmation.

  • Fabric and construction
  • Garment style
  • Available sizing and fit

Printed Garment Sample

A printed sample showing your artwork on the garment, which can be requested after bulk-order confirmation.

  • Artwork placement
  • Print appearance
  • Colour and finish

Requested after bulk-order confirmation. Additional fee applies.

Embroidered Garment Sample

An embroidered garment or suitable embroidery example may be discussed with our team.

  • Stitch appearance
  • Logo placement
  • Embroidery suitability

Any customised sample must be explicitly confirmed.

Size and Fit Sample

A physical garment can help you evaluate a particular size and fit, subject to availability.

  • Check the product size chart first
  • We confirm which sizes can be supplied

How to Request a Physical Sample

Select Your Garment

Browse the catalogue and identify the preferred product, style, colour and required size.

Send Your Requirements

Use the form below, email or WhatsApp. Include:

  • Product or style reference
  • Sample size and colour
  • Number of samples
  • Intended bulk quantity
  • Customisation needs, if any
  • Delivery location

Confirm the Quotation and Pay

We confirm availability, sample pricing, shipping charges, applicable conditions and expected timing. You review the quotation and complete the required payment before sample processing.

Receive and Evaluate

Once payment is confirmed, the sample is processed and delivery is arranged according to the agreed terms. Evaluate the garment: for a plain sample, before bulk-order confirmation; for a printed sample, before you approve final production.

Delivery timeframe: Your expected sample preparation and delivery timeframe will be confirmed in the quotation. For the full ordering process, see How To Order.

Sample Costs and Payment

Sample price

Physical samples are chargeable. The applicable garment sample price is confirmed for the product you select.

Shipping charges

Shipping is charged separately. Sample shipping charges are not credited against your final bulk order.

Payment before processing

The required sample payment must be completed before processing, according to your quotation and its payment instructions.

Sample fee deduction

The sample fee is deducted in full from your final bulk order. It is a deduction from the order value, not a cash refund.

The conditions that apply to the credit are confirmed in your quotation.

Before you pay, your quotation will show:
  • The sample price
  • Shipping or collection arrangements
  • The expected timeframe
  • Any applicable customisation charges
  • Confirmation that the sample fee is deducted from your final bulk order

Your Sample Review Checklist

A sample helps you evaluate the selected garment and agreed details. Before approving a bulk order, make sure the final specifications, quantity, size breakdown, colour and customisation requirements are documented.

  • Confirm the garment style and product reference.
  • Inspect the fabric and construction.
  • Check the sample size and fit.
  • Review the physical garment colour.
  • Evaluate the print or embroidery, if included.
  • Check logo placement and artwork details.
  • Confirm the agreed product specifications.
  • Clarify any expected differences from bulk production.
  • Confirm the final quotation and ordering requirements.

This checklist is for your own evaluation. It is not a formal order approval.

Important Information Before You Request a Sample

Availability

Sample availability depends on the requested product, size, colour and supplier availability.

Customisation

Plain, unprinted samples can be requested before bulk-order confirmation. Printed samples can be requested after bulk-order confirmation. Both carry an additional fee.

Colour and Appearance

Lighting, screen displays and physical materials can affect colour perception. Clarify critical colour requirements before approving production.

Sizing and Fit

A sample represents the particular garment and size supplied. It does not guarantee identical fit across all available sizes.

Returns and Exchanges

Samples are generally non-returnable and non-exchangeable. Where a sample relates to uniform embroidery production, the applicable arrangement will be confirmed in your quotation.

Bulk-Order Fee Deduction

The sample fee is deducted in full from your final bulk order; sample shipping is not credited. See Sample Costs and Payment.

Bulk Production

Confirm the final garment specifications and approved artwork before production, and clarify any expected differences between the sample and bulk production.

Office Visits

Visits are by appointment only. Please contact us in advance to arrange a visit. Not all products are available for inspection.

Sample Questions, Answered

No. Samples are purchased at the applicable price, not provided free of charge. The sample price for your selected product and the delivery charges will be confirmed before processing.

Yes. Our current policy is that the sample fee is deducted in full from your final bulk order. Sample shipping charges are not credited. This is a deduction from the order value, not a cash refund.

Yes. Printed samples can be requested after bulk-order confirmation, and plain, unprinted samples can be requested before bulk-order confirmation. Both carry an additional fee, and the arrangement is confirmed with our team before you proceed.

Your expected sample preparation and delivery timeframe will be confirmed in the quotation.

You can specify the size and colour you would like to evaluate. Our team will confirm availability for the selected garment, size and colour before you pay.

Samples are generally non-returnable and non-exchangeable. Where a sample relates to uniform embroidery production, the applicable arrangement will be confirmed in your quotation.

Visits are by appointment only. Please contact us in advance to arrange a visit. Not all products are available for inspection, so tell us which items you would like to see.

Review the garment and discuss your intended bulk order with our team. Before proceeding, confirm the final quotation, specifications, size breakdown, customisation and delivery requirements.

Provide the product or style reference, required sample size and colour, number of samples, intended bulk quantity, delivery location and any customisation requirements.

Choose the Right Garment With Confidence

Planning a bulk T-shirt, uniform or apparel order? Tell us which garment you want to evaluate. Our team will confirm sample availability, pricing, shipping and the applicable terms before processing.

Business hours: Monday–Friday: 9:00 AM–6:00 PM. Saturday: Closed. Sunday and public holidays: Closed. We aim to respond within 1 business day. Visits are by appointment only. Please contact us in advance to arrange a visit.

Request a Sample

Opens WhatsApp with your details pre-filled, with an email option if you prefer. Fields marked * are required.

Please enter your name.
Please enter your company or organisation.
Please enter a valid email address or phone number.
Please tell us which product you want to evaluate.
Please select a sample type.
Please provide an estimated bulk quantity.
Please add a few details about your enquiry.
More details (optional)

Your details are used only to respond to this enquiry. See our Privacy Policy.

Quick Quote

A few quick picks and we’ll open WhatsApp with everything our team needs, ready to send.

What can we help with?
Quantity
Preferred printing method